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TPO’s entire programme and all events at the Concert Hall’s auditorium are cancelled until 31.5.

Updated: 31.3.

The spring season programme of Turku Philharmonic Orchestra and all other events at the Concert Hall’s auditorium have been cancelled until 31.5.2020 to prevent coronavirus infections in accordance with the policy of the City of Turku. The City complies with the instructions of the Regional State Administrative Agencies in its decision.

We will announce any changes and updates as the situation progresses, and we will actively keep up with the coronavirus situation. We are looking for and mapping ways to play music despite the situation. 

Exchanging and refunding TPO concert tickets 

Customers who purchased tickets to cancelled concerts will be contacted.

Turku Philharmonic Orchestra offers its customers the chance to exchange purchased tickets for gift vouchers  or you can also request a refund for the cancelled concerts by 5.6.2020.

1. Exchange your tickets for a gift voucher 

Gift vouchers are valid for 12 months from the date of purchase. In order to exchange tickets, we need the customer’s name, the performance’s name and date, the venue and seat details and a mail address where we can mail your gift voucher. Please contact our customer service at kulttuuri.myynti@turku.fi or +358 (0)2 262 0333. We answer the phone on weekdays between 9 am and 3 pm. 

2. Request a refund

If you purchased your tickets at the Concert Hall, follow these instructions:

If you purchased your tickets at the Concert Hall and wish to be refunded the price of your tickets, please fill in the ticket refund form (in Finnish). The link will take you to the refund form and instructions for filling it. 

If you purchased your tickets at the Lippupiste online shop or a Lippupiste ticket outlet, follow these instructions:

You can apply for a refund of the ticket price via this link: https://web.lippu.fi/palautus/

You can also return tickets by mail, together with your contact details and bank account number, to the following address:
Lippupiste Oy / ‘Name of the event’ return
Kalevantie 2 (B building)
FI-33100 Tampere

Ticket outlets do not process returns at all for the time being. Due to the great number of returns, there may be delays in payment.

3. Cancelled interval refreshments

Have you purchased interval refreshments to cancelled concerts of Turku Philharmonic Orchestra? Please contact Konserttitalo Catering. 

Other concerts at the Concert Hall

The event organiser is responsible for the other concerts held at Turku Concert Hall. 
The following concerts have been moved to autumn:
Jaakko Saariluoma 14 March, moved to 19 September 8 pm
Jari Sillanpää 21 March, moved to 3 October 6 pm
Muistojen bulevardi 4 April, moved to 1 November 3 pm
Boney M 28 March, moved to 8 January 2021.

Request a refund

If you purchased your tickets at the Concert Hall, follow these instructions:

If you purchased your tickets at the Concert Hall and wish to be refunded the price of your tickets, please fill in the ticket refund form (in Finnish). The link will take you to the refund form and instructions for filling it. 

If you purchased your tickets at the Lippupiste online shop or a Lippupiste ticket outlet, follow these instructions:

You can apply for a refund of the ticket price via this link: https://web.lippu.fi/palautus/

You can also return tickets by mail, together with your contact details and bank account number, to the following address:
Lippupiste Oy / ‘Name of the event’ return
Kalevantie 2 (B building)
FI-33100 Tampere

Ticket outlets do not process returns at all for the time being. Due to the great number of returns, there may be delays in payment.

Have you purchased interval refreshments to cancelled Concert Hall concerts of other event organisers? Please contact Konserttitalo Catering. 

Customer service

All customer service points of the City of Turku are closed to prevent coronavirus infections. Due to this, Turku Concert Hall’s culture shop Ars Musica is also closed for the time being.

You can contact Turku Concert Hall’s customer service by phone and e-mail. 

Telephone: Mon–Fri 9 am–3 pm
Tel. +358 (0)2 262 0333
kulttuuri.myynti@turku.fi

Follow City of Turku´s news:

Turku will close its operations in line with the Finnish Government´s policy

City of Turku: Coronavirus: the latest information and advice